Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
Robinson, Dana Gaines; Robinson, James C.; Phillips, Jack J.
ISBN 10: 1626562296 ISBN 13: 9781626562295
Published by Berrett-Koehler Publishers, 2015
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About this Item
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May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1626562296I4N00
Synopsis:
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people jump to solutions before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented.<br /><br />This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before published Alignment and Measurement Model, allowing you to match up organizational needs with appropriate performance consulting initiatives and measures.<br /><br />Profoundly practical, this new edition will enable you to make a difference in your organization that is valued, measurable, and sustainable.
About the Author: Dana Gaines Robinson is the founder and former president and James C. Robinson is the former chairman of Partners in Change, Inc.; they are the authors of multiple books, including Strategic Business Partner.<br /><br />Jack J. Phillips is chairman and Patricia Pulliam Phillips is president and CEO of the ROI Institute; they are the authors of numerous books, including Show Me the Money.<br /><br />Dick Handshaw is chairman of Handshaw, Inc., and the author of Training That Delivers Results.
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Bibliographic Details
Title: Performance Consulting: A Strategic Process ...
Publisher: Berrett-Koehler Publishers
Publication Date: 2015
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket