Performance Comparison and Organizational Service Provision: U.S. Hospitals and the Quest for Performance Control (Routledge Studies in the Sociology of Health and Illness)
Language: English
Published by Routledge 2022-08-29, 2022
- Softcover
- New
Seller: Chiron Media, Wallingford, United KingdomChiron Media
AbeBooks seller since August 2, 2010
Condition: New
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- Title
- Performance Comparison and Organizational Service Provision: U.S. Hospitals and the Quest for Performance Control (Routledge Studies in the Sociology of Health and Illness)
- Author
- Christopher Dorn
- Publisher
- Routledge 2022-08-29
- Publication year
- 2022
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0367567482
- ISBN 13
- 9780367567484
Exploring the mechanisms underlying performance comparisons, Performance Comparison and Organizational Service Provision investigates how such assessments shape hospitals’ service provision and medical professionals’ work.
With a focus on U.S. health care, this study outlines how medical quality was defined and compared in the hospital sector from the late 19th century to the present. Developing a novel theoretical framework to investigate performance comparisons, several different forms of internal and external performance assessments are contrasted throughout this period. The transformative effects of these comparisons on hospitals’ relationships to patients, insurers, regulators, and staff are analyzed and their ramifications for current hospital care are explored. Drawing on this analysis, the book examines the controversial nature of these measures and the struggles among hospital managers, patients, physicians, and policy makers to determine hospital quality.
Affording a deeper understanding of how performance comparisons influence organizational service provision, the book will be of interest to researchers in a broad range of fields including organization studies, accountability and evaluation, health care, and policy research as well as practitioners in hospital care and management.
"Synopsis" may belong to another edition of this title.
About the Author
Christopher Dorn is a Research Associate in Sociology, Trier University, Germany. He obtained his doctorate, supported by the German Excellence Initiative, from the Bielefeld Graduate School in History and Sociology. He specializes in the sociology of (e)valuation, organizations, performance measures, and professions.
"About the title" may belong to another edition of this title.
Chiron Media
Wallingford, United Kingdom
AbeBooks seller since August 2, 2010
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