Perception of well-being at work in Morocco : Customer relations sector

Language: English

Published by Our Knowledge Publishing, 2024

6208358701 / 9786208358709

  • Softcover
  • New
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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Softcover

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nach der Bestellung gedruckt Neuware - Printed after ordering - In this book, the authors examine perceptions of well-being at work (BET) in Morocco, focusing on the customer relations sector. Through a qualitative case study conducted within a leading company, the author gathers the testimonies of 36 employees through interviews and focus groups. This approach reveals six key dimensions of the BET, shedding light on the various aspects of physical and mental health, the working environment, pay policies, training and career development, as perceived by the employees. The book highlights the fact that, despite its subjective nature, BET is a relatively new concept that is often poorly understood by managers in Morocco. The authors make a significant contribution by scientifically validating four dimensions of BET and introducing two relevant new dimensions. The book concludes with suggestions for future research, notably on the impact of the COVID-19 crisis on BET and the exploration of benevolence as an essential dimension of well-being at work.…

Seller Inventory # 9786208358709

Title
Perception of well-being at work in Morocco : Customer relations sector
Author
Samia Benchekroun
Publisher
Our Knowledge Publishing
Publication year
2024
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
6208358701
ISBN 13
9786208358709
Item weight
250 grams
Dimensions
220x150x10 mm

AHA-BUCH GmbH

Einbeck, Germany

5-star seller

AbeBooks seller since August 14, 2006

Shipping rates from Germany to U.S.A.

Item7 to 10 business days5 to 7 business days
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