People Styles at Work.And Beyond: Making Bad Relationships Good and Good Relationships Better
Bolton, Robert; Bolton, Dorothy Grover
Language: English
Published by AMACOM, 2009
- Softcover
- Used

Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech
AbeBooks seller since February 18, 2015
Condition: Used - Good
£ 3.09
Quantity: 1 available
Add to basketSeller Inventory # 0814413420-3-32163972
- Title
- People Styles at Work.And Beyond: Making Bad Relationships Good and Good Relationships Better
- Author
- Bolton, Robert; Bolton, Dorothy Grover
- Publisher
- AMACOM
- Publication year
- 2009
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0814413420
- ISBN 13
- 9780814413425
- Edition
- 2nd Edition
- Item weight
- 9 ounces
- Dimensions
- 6x0x9
As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done.
In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others more winsomely.
People Styles at Work . . . and Beyond teaches you how to:
- recognize how they come across to other coworkers;
- read others' body language and behavior to identify the best ways to work with them;
- make small adjustments that will dramatically increase the quality and productivity of their interactions;
- find common ground with different people while retaining their individuality;
- relate less defensively and more effectively no matter how others act.
At work, at home, and even while you’re out running errands, your ability to relate to others affects how well you get things done. This book provides a self-assessment to determine which style you are and then uses that information to gauge how you should interact with others.
Now including all new material on personal relationships, parenting, and more, People Styles at Work . . . and Beyond is the ultimate how-to guide that can help you avoid conflicts and enhance important relationships.
"Synopsis" may belong to another edition of this title.
About the Author
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books.
DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.
"About the title" may belong to another edition of this title.
Orion Tech
Kingwood, TX, U.S.A.
AbeBooks seller since February 18, 2015
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Orion Tech
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Kingwood, TX U.S.A. 77345
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