People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Bolton, Robert
ISBN 10: 067162248X ISBN 13: 9780671622480
Published by Touchstone, 1986
Used
Soft cover
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Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
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About this Item
Description:
Good condition. With remainder mark. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # F06C-02856
Synopsis:
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skillswill show you
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers' quarrels, and other heated arguments
Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
About the Author: Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others. He is the author of People Skills, People Styles at Work, and Listen Up or Lose Out.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: People Skills: How to Assert Yourself, ...
Publisher: Touchstone
Publication Date: 1986
Binding: Soft cover
Condition: Good
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PEOPLE SKILLS: HOW TO ASSERT YOU
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
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People Skills
Published by
Simon & Schuster, United States, New York, 1986
ISBN 10: 067162248X
ISBN 13: 9780671622480
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. A wall of silent resentment shuts you off from someone you love.You listen to an argument in which neither party seems to hear the other.Your mind drifts to other matters when people talk to you. People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skillswill show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001252596
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People Skills
Published by
Simon & Schuster, United States, New York, 1986
ISBN 10: 067162248X
ISBN 13: 9780671622480
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Good. A wall of silent resentment shuts you off from someone you love.You listen to an argument in which neither party seems to hear the other.Your mind drifts to other matters when people talk to you. People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skillswill show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR001262953
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
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Paperback. Condition: Acceptable. Highlights and notations throughout book. Historic Oklahoma Bookstore on Route 66. Packages shipped daily, Mon-Friday. Seller Inventory # mon0000705641
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Seller: Archives Books inc., Edmond, OK, U.S.A.
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Paperback. Condition: Very Good. No markings. Historic Oklahoma Bookstore on Route 66. Packages shipped daily, Mon-Friday. Seller Inventory # mon0000696925
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_445572613