People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Bolton, Robert
ISBN 10: 067162248X ISBN 13: 9780671622480
Published by Touchstone, 1986
Used
paperback
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Orion Tech, Kingwood, TX, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 18 February 2015
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About this Item
Description:
Seller Inventory # 067162248X-4-27266268
Synopsis:
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skillswill show you
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers' quarrels, and other heated arguments
Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
About the Author: Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others. He is the author of People Skills, People Styles at Work, and Listen Up or Lose Out.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: People Skills: How to Assert Yourself, ...
Publisher: Touchstone
Publication Date: 1986
Binding: paperback
Condition: Fair
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
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People Skills
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People Skills
Published by
Simon & Schuster, United States, New York, 1986
ISBN 10: 067162248X
ISBN 13: 9780671622480
Used
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Fair. A wall of silent resentment shuts you off from someone you love.You listen to an argument in which neither party seems to hear the other.Your mind drifts to other matters when people talk to you. People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skillswill show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Seller Inventory # GOR002153683
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People Skills
Published by
Simon & Schuster, United States, New York, 1986
ISBN 10: 067162248X
ISBN 13: 9780671622480
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. A wall of silent resentment shuts you off from someone you love.You listen to an argument in which neither party seems to hear the other.Your mind drifts to other matters when people talk to you. People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skillswill show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skillsis filled with workable ideas that you can use to improve your communication in meaningful ways, every day. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001252596
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Seller: Archives Books inc., Edmond, OK, U.S.A.
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Seller: Archives Books inc., Edmond, OK, U.S.A.
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Paperback. Condition: Very Good. No markings. Historic Oklahoma Bookstore on Route 66. Packages shipped daily, Mon-Friday. Seller Inventory # mon0000696925
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Seller: HPB-Ruby, Dallas, TX, U.S.A.
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_445572613
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People Skills
Seller: Library House Internet Sales, Grand Rapids, OH, U.S.A.
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Paperback. Condition: Very Good. No Jacket. Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these %u201Croadblocks%u201D damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day. Ex-Libris and is stamped as such. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123719145
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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Seller: HPB-Emerald, Dallas, TX, U.S.A.
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_431948321