People-First Internal Communication
Language: English
Published by Kogan Page Ltd, GB, 2025
- Softcover
- New
Seller: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA
AbeBooks seller since June 10, 2025
Condition: New
£ 45.36
Quantity: 3 available
Add to basketItem description from seller
How can you reinvent internal communication to truly connect people and drive performance in the age of AI?People-First Internal Communication is a practical guide for internal communication managers, HR professionals and change leaders who want to transform employee engagement and build thriving workplace cultures.Written by Emma Bridger and Lee Smith, this book shows you how to design communication strategies that put people at the heart of every message and channel. With real-world examples from NATS, Bupa and the University of Leeds, it provides a clear roadmap for creating communication that matters.You'll learn how to:- Map communication journeys that align with employee needs and goals- Build empathy-based personas and design communication experiences that resonate- Apply data and AI tools to enhance personalization and insight- Strengthen belonging and culture through purpose-led messaging- Measure impact to demonstrate communication's strategic valueWhether you're modernizing internal channels or leading large-scale transformation, People-First Internal Communication helps you move from information delivery to genuine connection, turning communication into a driver of engagement, innovation and lasting change.Themes include: internal communication strategy, employee engagement, culture building, AI and communication, empathy-led leadership, organizational change.…
Seller Inventory # LU-9781398623064
- Title
- People-First Internal Communication
- Author
- Emma Bridger, Lee Smith
- Publisher
- Kogan Page Ltd, GB
- Publication year
- 2025
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1398623067
- ISBN 13
- 9781398623064
- Item weight
- 666 grams
"Synopsis" may belong to another edition of this title.
About the Author
<b>Lee Smith</b> played pivotal roles in shaping employee communication and engagement at some of the world's leading organizations. He was the co-founder of Gatehouse and the co-founder of The EX Space. He helped develop one of the first competency frameworks for internal communication and is based near Shrewsbury, UK.
"About the title" may belong to another edition of this title.
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