- Hardcover
- Used
Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books
AbeBooks seller since March 10, 2023
Condition: Used - Very good
£ 3.72
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # ZWV.0997368004.VG
- Title
- People Before Things
- Author
- Chris Laping
- Publisher
- PBT Press
- Publication year
- 2016
- Condition
- very_good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0997368004
- ISBN 13
- 9780997368000
People Before Things offers a journal of stories and personal experiences that humanize the impact of organizational change and innovation. It also challenges that leaders control seven conditions that most influence success, and provides a practical guide to enabling and activating those conditions. While People Before Things isn’t a one-size-fits-all approach, it offers specific and concrete advice that readers can instantly apply in their everyday work--advice that will simultaneously impact the success of change and innovation and team member engagement.
As a backdrop to the book, Chris Laping offers a deeply personal and authentic reflection of lessons learned throughout his life and career. His rollercoaster storytelling engages readers with humorous tales and universal appeal, all while focusing on the people-related groundwork that’s needed to be successful with change and innovation.
People Before Things is a reminder that if you want your customers to love you, it starts with your team members loving you first … and how you treat your team members when something big changes will determine if they will love you. Intended for any executive, middle manager, or grassroots influencer, this is a message for all levels of leadership. People Before Things helps leaders become CHANGE leaders.
"Synopsis" may belong to another edition of this title.
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 4 to 8 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Store description
Specialty
New and Used booksSeller's business information
ZBK International Inc
352 Washington Ave
Carlstadt, NJ U.S.A. 07072
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to ZBK Books, Belleville, New Jersey, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.