Synopsis
“Payments Systems in the U.S.” is a comprehensive description of the payments systems (cards, checks, ACH, wires, and cash) that move money between and among consumers and enterprises in the U.S. In clear and lively writing, the authors explain how the payments systems work, how they evolved, who uses them, who provides them, who profits from them, and how they are changing. Anyone in the payments industry – or needing to use payments products – can benefit from understanding this. The third edition updates information about each system, adds a chapter on payments innovation, and includes a glossary of industry terminology.
About the Authors
Carol Coye Benson's practice at Glenbrook focuses on mobile payments, national infrastructures, and emerging technologies for financial services. Before founding Glenbrook Partners, Carol was a managing director of the Global Institutional Services division of Deutsche Bank, leading marketing, client online services, and Internet development. At Visa International, she led groups working on eCommerce card security, database marketing, and technology investments. Also with Visa International, Carol founded and managed a European product development office, where she managed a series of eCommerce and chip card projects for banks across Europe. Earlier, Carol spent twelve years with Citibank, where she managed the development and market introduction of new commercial payments products. Carol began her career as a corporate lending officer for large multinationals at both Bank of America and Citibank.
Scott Loftesness works with major clients as well as financial services startups and investors, helping with the refinement of business models, approaches to technical design, and go-to-market strategies. With over 45 years of experience in information technology - as a technologist, senior executive, board member, venture investor, consultant, advisor, and mentor - Scott brings a unique business and technology perspective to his work with Glenbrook. Earlier in his career, Scott was group executive vice president at First Data Merchant Services. Scott also served as group executive vice president at Visa International, where he led the development of Visa's global payment systems strategies, including Visa's research and development initiatives related to card payments, eCommerce payments and advanced card technologies. Scott began his career as a systems engineer with IBM in San Francisco.
Russ Jones offers clients over 30 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization. With Glenbrook, Russ currently works with clients in development of global payments strategies and fintech opportunity assessment. Before joining Glenbrook, Russ was a general partner with The NuVantage Group, an innovation-to-market consulting group, where his clients included CommerceNet and the Financial Services Technology Consortium. Earlier, Russ served as director of emerging technologies for Digital Equipment's corporate research group in Palo Alto. In addition to his work as a consultant, Russ manages Glenbrook's Payments Boot Camp program.
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