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Demonstrates through numerous practical examples how superior customer service, innovation, and the competence of all members of the organization lead to distinctive achievement
From the Back Cover:
'A PASSION FOR EXCELLENCE' -
THE LEADERSHIP DIFFERENCE
In this internationally best-selling sequel to the classic business book 'In Search For Excellence', Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence.
The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success.
Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.
Title: A Passion For Excellence: The Leadership ...
Publisher: Random House
Publication Date: 1985
Binding: Hardcover
Condition: Very Good