Parametric and Nonparametric Statistics for Sample
Arboretti, Rosa
Sold by Basi6 International, Irving, TX, U.S.A.
AbeBooks Seller since 24 June 2016
New - Soft cover
Condition: New
Ships within U.S.A.
Quantity: 10 available
Add to basketSold by Basi6 International, Irving, TX, U.S.A.
AbeBooks Seller since 24 June 2016
Condition: New
Quantity: 10 available
Add to basketNew. US edition. Print on demand title. Delivery takes 20-25 days. Excellent Customer Service.
Seller Inventory # POD-237081
This book deals with problems related to the evaluation of customer satisfaction in very different contexts and ways. Often satisfaction about a product or service is investigated through suitable surveys which try to capture the satisfaction about several partial aspects which characterize the perceived quality of that product or service. This book presents a series of statistical techniques adopted to analyze data from real situations where customer satisfaction surveys were performed.
The aim is to give a simple guide of the variety of analysis that can be performed when analyzing data from sample surveys: starting from latent variable models to heterogeneity in satisfaction and also introducing some testing methods for comparing different customers. The book also discusses the construction of composite indicators including different benchmarks of satisfaction. Finally, some rank-based procedures for analyzing survey data are also shown.
Rosa Arboretti received her PhD in Statistical Methodology for Scientific Research at the University of Bologna. She is currently Associate Professor at the Department of Civil, Architectural and Environmental Engineering of the University of Padova. Her main research interests are related to Statistical Methods applied to Biomedicine and Engineering.
Arne Bathke is Full Professor of Statistics at the University of Salzburg. His main research interests are related to Nonparametric and Multivariate Statistics applied in different fields from Social Sciences to Biomedicine and Engineering.
Stefano Bonnini is Associate Professor of Statistics at the Department of Economics and Management of the University of Ferrara. His main research interests are related to Nonparametric Statistics and Statistics applied to Economic and Social Sciences, Health Sciences and Engineering.
Paolo Bordignon is a Psychologist graduated at the University of Padova. He received his PhD at the Department of Management and Engineering of the University of Padova. His main research interests are related to Choice and Latent Statistical Models for Marketing Research.
Eleonora Carrozzo is a Post-Doc Research Fellow at the Department of Management and Engineering of the University of Padova where she received her PhD. Her main interests are related to Non-parametric Sstatistical Methods for Multivariate Hypothesis Testing and Ranking with application in Engineering and Biostatistics.
Livio Corain is Assistant Professor at the Department of Management and Engineering of the University of Padova. His main research interests are related to Nonparametric Methods for Ranking and Multivariate Hypothesis Testing, Quality Control and Applied Statistics for Engineering and Biomedical studies.
Luigi Salmaso is Full Professor of Statistics at the Department of Management and Engineering of the University of Padova. His main research interests include Biostatistics, Statistical Methods for Marketing Research, Design of Experiments, Nonparametric Statistics and Industrial Statistics.
"About this title" may belong to another edition of this title.
Professional Book Seller shipping from Multiple Locations Worldwide for fastest delivery possible!
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Basi6 International, Irving, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
All orders shipped via FedEx or DHL and delivered to your doorstep within 3-5 days. We do not ship to P.O.Boxes and a proper street address must be provided to avoid any delays.
| Order quantity | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.