PERFORMANCE OF FINANCIAL INSTITUTIONS : EFFICIENCY, INNOVATION, REGULATION

PATRICK T. HARKER,STAVROS A. ZENIOS

ISBN 10: 0521777674 / ISBN 13: 9780521777674

Published by Cambridge University Press, 2000

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Bibliographic Details

• Title: PERFORMANCE OF FINANCIAL INSTITUTIONS : EFFICIENCY, INNOVATION, REGULATION
• Publisher: Cambridge University Press
• Publication Date: 2000
• Language: English
• ISBN 10: 0521777674
• ISBN 13: 9780521777674
• Binding: Soft cover
• Condition: Brand New

About this title

Synopsis

The efficient operation of financial intermediaries - banks, insurance and pension fund firms, government agencies - is instrumental for the efficient functioning of the financial system and the fuelling of the economies of the twenty-first century. But what drives the performance of these institutions in today's global environment? The interdisciplinary and international perspective of this volume offers a deep understanding of the drivers of performance in financial institutions. World-renowned scholars from economics, finance, operations management and marketing, and leading industry professionals, bring their expertise to bear. Among their concerns are: the definition and measurement of the efficiency of such institutions; benchmarks of efficiency; identification of performance drivers and measurement of their effects; the impact of financial innovation and information technologies on performance; the effects of process design, human resource management policies and regulations on efficiency; and interrelationships between risk management and operational efficiency.

Review

'Harker and Zenios have produced a timely volume to help us understand the keys to superior or inferior performance of banks, insurance companies, pension funds, government agencies and other large financial institutions. The volume is now the standard reference regarding how to define and measure such efficiency and the likely effects of various firms' policy decisions and the industry context and regulations concerning their operations.' William T. Ziemba, University of British Columbia

'An excellent collection of contributions to the study of the performance of financial institutions. In a period in which we observe so many changes in both financial markets and institutions, performance analysis becomes more important than ever. This book helps to find a number of important clues.' Jaap Spronk, Erasmus University, Rotterdam