Towards Outstanding (Paperback)
Language: English
Published by Pavilion Publishing and Media Ltd, Hove, 2021
- Softcover
- New
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
AbeBooks seller since October 12, 2005
Condition: New
£ 49.99
Quantity: 1 available
Add to basketItem description from seller
Paperback. Reflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development. Specifically designed for staff working across health and social care, this self-development workbook guides users to reflect on experiences, focus their thoughts, generate new ideas about what good practice looks like, and understand the impact of their actions on others. Expert CQC inspector Terri Salt stresses that through careful reflection everyone in a service can make a difference - and that only when every member of staff seeks to do so can services move beyond the ordinary and start to become genuinely 'Outstanding'. Written by a highly experienced senior CQC Inspector, Towards Outstanding offers an inside look at the qualities and approaches that lead to 'Outstanding' ratings in health and social care - and shows how any service provider can set out to do the same Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…
Seller Inventory # 9781913414696
- Title
- Towards Outstanding (Paperback)
- Author
- Terri Salt
- Publisher
- Pavilion Publishing and Media Ltd, Hove
- Publication year
- 2021
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1913414698
- ISBN 13
- 9781913414696
- Series
- Book 3 of 5: Towards Outstanding
Built upon the principle that all services can and should provide excellent care, Towards Outstanding is about learning through reflection and sharing outstanding practice. Senior CQC inspector Terri Salt shows how a mindset of getting the basics right then applying context-specific finishing touches can allow any service to drive improvement and move towards an Outstanding rating. She also explores why, in addition to other patient and organisational benefits, good care is cheaper to provide than poor care. Structuring her advice around the five questions that CQC inspectors use (are services safe, effective, caring, responsive and well-led?), the author draws on personal vignettes to paint a picture of a service where trust, positivity, a shared vision and a commitment to continuous improvement allow staff to generate new ideas, reflect on best practice, raise concerns where necessary and keep the patient at the centre of all activity.
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Grand Eagle Retail
Bensenville, IL, U.S.A.
AbeBooks seller since October 12, 2005
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