Towards Outstanding: A Guide to Excellence in Health and Social Care
Language: English
Published by Pavilion Publishing and Media Ltd, 2021
- Softcover
- New
Condition: New
£ 43.70
Quantity: 2 available
Add to basketItem description from seller
Written by a highly experienced senior CQC Inspector, Towards Outstanding offers an inside look at the qualities and approaches that lead to Outstanding ratings in health and social care - and shows how any service provider can set out to do the same.
Seller Inventory # 440125690
- Title
- Towards Outstanding: A Guide to Excellence in Health and Social Care
- Author
- Salt, Terri
- Publisher
- Pavilion Publishing and Media Ltd
- Publication year
- 2021
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1913414698
- ISBN 13
- 9781913414696
- Series
- Book 3 of 5: Towards Outstanding
Built upon the principle that all services can and should provide excellent care, Towards Outstanding is about learning through reflection and sharing outstanding practice. Senior CQC inspector Terri Salt shows how a mindset of getting the basics right then applying context-specific finishing touches can allow any service to drive improvement and move towards an Outstanding rating. She also explores why, in addition to other patient and organisational benefits, good care is cheaper to provide than poor care. Structuring her advice around the five questions that CQC inspectors use (are services safe, effective, caring, responsive and well-led?), the author draws on personal vignettes to paint a picture of a service where trust, positivity, a shared vision and a commitment to continuous improvement allow staff to generate new ideas, reflect on best practice, raise concerns where necessary and keep the patient at the centre of all activity.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 13 to 40 business days | 13 to 40 business days |
|---|---|---|
| First item | £ 41.09 | £ 41.09 |
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