Outsourcing and Management shows how the next generation of executives will employ outsourcing, systematic thinking, disciplined management, and effective use of technology to redefine organizational structure and drive performance to new levels. Too many executives still fail to grasp how the organizational whole becomes greater than the sum of its individual parts. Layers of bureaucracy, dysfunctional behavior, and simple inertia continue to impose a drag on organizational performance at all levels. Outsourcing and Management identifies and defines important new economy organizational dysfunctions -- the Moving-Target Theory of Management, Internal Monopoly, the Bozo-CEO, and the Stream-of-Consciousness Manager -- all of which are destined for the scrapheap.
'One of the most extensive reviews of organizational management and the outsourcing movement. Regardless of what side of outsourcing your company resides, this book will help you better understand and prepare for the continued trends in outsourcing and market pricing.' - John Holloran, President, Axis Leadership Group, LLC
'Tunstall has gone back to first principles to explore the current state of management thought by using a rich academic and historical context that is at the same time remarkably accessible. Tunstall puts to work his experience in both the public and private sectors to tell a story that needs to be heard. Outsourcing and Management will be the handbook for intelligent organizational managers in the new economy of the 21st century.' - Professor Euel Elliott, Ph.D., Associate Dean of Academic Programs, University of Texas at Dallas. Co-editor of Chaos Theory in the Social Sciences and Nonlinear Dynamics, Complexity and Public Policy
'Tunstall elucidates key organizational dynamics in today's challenge for corporate survival, if not prosperity, in global markets that are morphing enterprises from product-driven to service-driven organizations. - William B. Bierce, Outsourcing Attorney, Bierce & Kenerson, New York NY
'This is really two books in one it provides a solid foundation for understanding how and why the digital economy will mandate outsourcing techniques as a platform around which new management structure will evolve and it does a superb job of detailing the foibles of traditional management styles that come under attack as a result. For the intelligent managerseeking to understand why current management structures do not seem to be working this is a must-read! - Richard Eastman, CEO of The Eastman Group, Irvine CA
'Tunstall has written a well-reasoned book that draws on his real-world consulting skills as well as his complete command of the perspectives of well-known authorities on management practices. It is essential reading for the managers of tomorrow's networked organizations.' - Professor Don McCubbrey, Director of the Center for the Study of Electronic Commerce at the Daniels School of Business, University of Denver
"Tunstall is able to cut through the layers of outsourcing so readers are left with a full understanding of the landscape. It is a must have for business school educators and students and outsourcing executive managers." - bookideas.com
