Output to Outcome: An Operating Model for the Age of AI (Paperback or Softback)

Kersten, Mik

ISBN 10: 1966280238 / ISBN 13: 9781966280231

Published by It Revolution 7/14/2026, 2026

Output to Outcome: An Operating Model for the Age of AI. Seller Inventory # BBS-9781966280231

Synopsis:

In the Age of AI, the constraint has shifted from producing outputs to delivering outcomes.

As AI automates knowledge work at unprecedented scale, most organizations remain trapped measuring the wrong thingslines of code, features delivered, and other outputs that AI can now produce almost for free. The real constraint has shifted to organizational structure and the ability to turn strategy into measurable business outcomes.

Dr. Mik Kerstenbestselling author of Project to Product, creator of the Flow Framework, and independent technology strategist and researcherreveals why AI productivity gains are failing to materialize for most companies and provides a comprehensive operating model to unlock AI's transformative potential. Drawing on data from over 8,000 value streams, Kersten shows that success in the Age of AI depends entirely on how effectively organizations can connect inputs to outcomes through continuous feedback loops.

The book introduces the Product Operating Model built around the Outcome Loop that connects strategy to results, the Outcome Tree that scales this approach across organizations, and seven critical shifts including moving from functional silos to flow-optimized value streams, from vanity metrics to meaningful measurement, and from chaotic structures to unified planning cadences.

With detailed implementation guidance including Flow Metrics, Outcome Roadmaps, and practical tools for restructuring organizations into modular value streams with clear ownership, Output to Outcome provides both the strategic framework and tactical playbook executives and technology leaders need to transform their organizations from output factories into outcome enginesbefore their competitors do.

About the Author: Dr. Mik Kersten started his career as a Research Scientist at Xerox PARC where he created the first aspect-oriented development environment. He then pioneered the integration of development tools with Agile and DevOps as part of his Computer Science PhD at the University of British Columbia. Founding Tasktop out of that research, Mik has written over one million lines of open-source code that is still in use today, and he has brought seven successful open-source and commercial products to market. Mik's experiences working with some of the largest digital transformations in the world has led him to identify the critical disconnect between business leaders and technologists. Since that time, Mik has been working on creating new tools and a new framework for connecting software value stream networks and enabling the shift from project to product. Mik lives with his family in Vancouver, Canada, and travels globally, sharing his vision for transforming how software is built.

Bibliographic Details

Title: Output to Outcome: An Operating Model for ...
Publisher: It Revolution 7/14/2026
Publication Date: 2026
Binding: Paperback or Softback
Condition: New
Book Type: Book