Organizations and Unusual Routines (Hardcover)
Language: English
Published by Cambridge University Press, Cambridge, 2010
- Hardcover
- New
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
AbeBooks seller since June 29, 2022
Condition: New
£ 136.49
Quantity: 1 available
Add to basketItem description from seller
Hardcover. Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance. Everyone working in and with organizations will experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine. This book provides a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…
Seller Inventory # 9780521768641
- Title
- Organizations and Unusual Routines (Hardcover)
- Author
- Ronald E. Rice
- Publisher
- Cambridge University Press, Cambridge
- Publication year
- 2010
- Condition
- new
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0521768640
- ISBN 13
- 9780521768641
"Synopsis" may belong to another edition of this title.
About the Author
Stephen D. Cooper is Professor of Communication Studies in the Department of Communication Studies at Marshall University, where he teaches courses in business and professional communication, computer-mediated communication, group communication, organizational communication, and research foundations. He is the author of Watching the Watchdog: Bloggers as the Fifth Estate (2006).
"About the title" may belong to another edition of this title.
CitiRetail
Stevenage, United Kingdom
AbeBooks seller since June 29, 2022
Shipping rates from United Kingdom to U.S.A.
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