Organizational Processes (Organizational Behaviour S.)

La librairie est virtuelle. Nous travaillons en effet uniquement par
correspondance. De ce fait, l'intégralité de notre catalogue est en ligne. Il
est continuellement alimenté au hasard des lots que nous achetons.

Les marchandises sont expédiées (attention, pas livrées), à réception du
paiement, sous 24 à 72 heures
maximum environ.

Les modes de paiement acceptés sont Cartes Bancaires, paypal, chèque, mandat,
liquide, timbre poste.

Un mail vous est envoyé après validation de la commande. Il contient les
informations utiles telles que l'adresse ou envoyer le chèque ou le formulaire
pour régler via paypal.

Satisfaits ou remboursés: A réception de votre commande, vous avez 7 jours pour
la retourner conformément à la loi.

EURL Un Autre Monde
Créalivres
Le chesnay
35560 La fontenelle

société au capital de 8000 euros
Siret: 43243936200034 RCS Rennes
TVA FR3743243936200034

Contact:
Emmanuel ARNAIZ
contact@crealivres.com
06.51.32.89.31

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to crealivres, la fontenelle, France, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Les frais d'envoi indiqués sont fermes, forfétaire et non négociables. Ils n'augmentent ni ne baissent par rapport à ce qui indiqué par AbeBooks quelle que soit la taille de l'envoi.

Les livres sont placés après leur saisie sous film plastique fermé hermétiquement afin de préserver leur état tel que décrit; puis emballés avec le plus grand soin dans des enveloppes matelassés à bulles adaptées à la taille des livres pour leur expédition.

Pour la France: Livraison au format lettre pour le tarif eco et en suivi (colisslimo, lettre max, ou recommandé) pour le tarif normal. Le délais de reception est habituellement j+1 à j+3.

Ailleurs Livraison au format livre/brochure (j+5 à j+45) pour le tarif eco, colissmo international pour le tarif normal (J+5 à j+15).

Si vous souhaitez un envoi par transposteur, merci de nous contacter avant.

Un second mail vous sera envoyé dès que votre commande aura été acheminée aux services postaux.