Organizational Coaching: Building Relationships and Programs That Drive Results

Written by a team of three behavioral practitioners, Organizational Coaching is based on the best practices of a wide range of private sector, government, and not-for-profit organizations. The authors provide a complete systems approach to enable any workplace learning professional to develop an integrated coaching model. Within the book's pages, you’ll find a thorough background in coaching theory combined with organizational and adult learning theory; a full range of tools to help you design and implement a coaching program; and an outline of a fluid coaching process for gathering supporting data, developing goals, establishing relationships, and moving toward tangible results.

This book provides practically everything you need, including templates, charts and diagrams, sample scripts, questionnaires, tips and advice, checklists, assessments, case studies, ethical guidelines, and sample coaching agreements. With this book as a roadmap, you’ll be able to develop a holistic coaching model and adapt it to the ever-changing needs of your organization over time.

With more than 25 years of experience and a doctorate in human resource and organization development, Dr. Virginia Bianco-Mathis is considered a leader in her field. Her background includes a core set of industry positions, extensive consulting with corporate and agency executives, and publications/presentations in the areas of organizational change, leadership development, consulting skills, executive team building and facilitation, coaching, career management, conflict and dialogue, and strategic planning. Dr. Bianco-Mathis has held positions in human resources, strategy, and organization development at C&P Telephone, AT&T, Lockheed Martin, and The Artery Organization. Presently, she is a Professor in the School of Business, Chair of the Department of Management and Marketing, at Marymount University. She teaches courses in organization development, team and group dynamics, leadership, consulting skills, executive coaching, and strategy. She also is a partner with the Strategic Performance Group. Her present consulting engagements include leadership development, executive coaching, strategic planning, team building, and organizational change. Current clients include AARP, Department of Agriculture, Seyfarth Law, American Society of Clinical Oncology, Phillips Corporation, MSRB, and Next Century Computing. Dr. Bianco-Mathis has given major presentations at several international conferences, and has written numerous articles for the Washington Business Journal and a blog (On Success") for The Washington Post. Cynthia Roman founded the Graduate Certificate Program in Leadership Coaching at George Washington University, and she teaches in GWU's Center for Excellence in Public Leadership. Also a partner with Strategic Performance Group, she coaches, trains, and consults in organizations as diverse as the American Red Cross, USDA, Host Marriott, and Honda North America, and regularly gives presentations on coaching topics. She holds a doctoral degree in adult education and has served as adjunct faculty member at several universities. Lisa Nabors is a partner with Strategic Performance Group and is recognized by the International Coach Federation as a Professional Certified Coach (PCC). Ms. Nabors is a talented speaker and often makes presentations on the topic of coaching to industry and professional groups. She began coaching during her 16 years of experience as a successful, senior-level HR and training and development professional in private industry. Her passion is in optimizing individual, team, and organization performance, and her coaching clients include managers, executives, and teams in organizations such as AOL, AARP, U.S. Department of Education, and the U.S. Environmental Protection Agency. Ms. Nabors' coaching expertise includes gathering and feeding back data, helping clients to generate alternatives, identifying key metrics and creating action plans designed to achieve specific, measurable results. 'Ms. Nabors is a certified user of all Center for Creative Leadership (CCL) 360-degree feedback instruments, the BarOn EQi and EQ 360, LEI, APT 360 Instruments, Myers-Briggs Type Indicator (MBTI) assessment, and many customized instruments. She is an adjunct faculty member for Marymount University and the George Washington University, and she is the co-author of Leading From the Inside Out: A Coaching Model (Sage, 2002).