Optichannel Retail. Beyond the Digital Hysteria (Paperback)

Language: English

Published by Lannoo Publishers, Tielt, 2019

9401459509 / 9789401459501

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Paperback. The digital revolution has made customers more demanding than ever. Speed, transparency and hyper-personalisation are the new norm. More and more brand manufacturers are now selling in their own stores and webshops are selling directly to consumers in increasing quantities. In the meantime, new technologies are heralding the next phase of seismic change. In this book, Gino Van Ossel introduces the concept of optichannel, which will guide retailers, brand manufacturers and service companies through and beyond the current wave of digital hysteria. Using recognisable examples, he offers a realistic view of the retail landscape of the future and sets out a practical framework for a successful strategy that combines profit, competitiveness and customer focus. AUTHOR: Gino Van Ossel is Professor of Retail Management at the Vlerick Business School. He is one of Europe's top experts in the field of retail management, shopping behaviour and omnichannel. He advises trendsetting retailers and brand manufacturers, and is much in demand as a speaker, both at home and abroad. His previous book Omnichannel in Retail was chosen in the Netherlands as both the Management and Marketing Book of the Year. SELLING POINTS: . Accessible and complete overview on retail, separating hype from actual trends . Straightforward steps towards a winning strategy . A practical view, focused on concrete solutions and opportunities This book offers a realistic view of the retail sector of the future and sets out a practical framework for a successful strategy that combines profit, competitiveness and customer focus. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Seller Inventory # 9789401459501

Title
Optichannel Retail. Beyond the Digital Hysteria (Paperback)
Author
Gino Van Ossel
Publisher
Lannoo Publishers, Tielt
Publication year
2019
Condition
new
Binding
Paperback
Language
English
ISBN 10
9401459509
ISBN 13
9789401459501

AussieBookSeller

Truganina, VIC, Australia

5-star seller

AbeBooks seller since June 22, 2007

Shipping rates from Australia to U.S.A.

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The Nile Group Pty Ltd

42 Apex Drive
Truganina, VIC Australia 3029