Provides an introduction to the role of operations management and its interface with all functional areas within organizations. This volume includes customer-driven strategies with a revised chapter on process management, such as materials on basic process types and how they relate to competitive priorities. The discussion on Total Quality Management includes coverage of continuous improvement, employee involvement, teamwork, benchmarking, quality function deployment and tools of TQM. virtual corporations, re-engineering, horizontal organizations, employee and team incentive plans, ethics and environmental concerns. A chapter on inventory management includes a supplement on inventory models with updated coverage of economic lot size model, one-period model and quantity-discount model. Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item.

Seller Inventory # 123752395

Contact seller

Report this item

Bibliographic Details

Title: Operations Management
Publisher: Prentice Hall
Publication Date: 1996
Binding: Hardcover
Condition: Very Good
Dust Jacket Condition: No Jacket
Book Type: Book

Store Description

Visit Seller's Storefront

Seller's business information

Library House Books and Art
24164 Front St., Grand Rapids, OH, 43522, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described
on the Abebooks web sites. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the Ask
bookseller a question link to contact us and we'll respond
within 2 business days.

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Payment Methods

Add to Wants