Operations Management in Healthcare: Strategy and Practice
Karuppan PhD CPIM, Corinne M.; Dunlap MD PhD MBA, Nancy E.; Waldrum MD MSc MBA, Michael R.
Language: English
Published by Springer Publishing Company, 2016
- Softcover
- New
Seller: DeckleEdge LLC, Albuquerque, NM, U.S.A.DeckleEdge LLC
AbeBooks seller since September 28, 2023
Condition: New
£ 120.10
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Add to basketSeller Inventory # Shelfdream0826126529
- Title
- Operations Management in Healthcare: Strategy and Practice
- Author
- Karuppan PhD CPIM, Corinne M.; Dunlap MD PhD MBA, Nancy E.; Waldrum MD MSc MBA, Michael R.
- Publisher
- Springer Publishing Company
- Publication year
- 2016
- Condition
- new
- Binding
- paperback
- Language
- English
- ISBN 10
- 0826126529
- ISBN 13
- 9780826126528
This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality (laying the foundation for performance), cost, timeliness, and flexibility. It stresses the benefits of aligning the entire operations system within the parameters of a business strategy. The text equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together.
With a hands-on approach, the book clearly demonstrates the how-tos of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives for and achieves the status of a highly reliable organization. Integrated throughout are a variety of tools with step-by-step instructions to assist in problem solving and process improvements. The book provides mind maps to link competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and progress tracking, quantitative techniques, and boxed features. Also included are several project ideas, team assignments, and creative thinking exercises. A comprehensive Instructor Packet, video tutorials, and other student resources.
Key Features:
- Mind maps to connect competitive priorities, concepts, and tools
- Marginal icons throughout the text to indicate the competitive priorities supported by the concepts and tools being discussed
- Provides an extensive tool kit for problem solving and process improvements
- Emphasizes measurement with dashboards and includes supplemental data files for statistical process control, queuing, and simulation
- Vivid vignettes demonstrate human dynamics, organizational challenges, and how to apply tools
- Boxed features address frequently asked questions and real-world implementations of concepts
- A comprehensive Instructor Packet, video tutorials, and other student resources.
"Synopsis" may belong to another edition of this title.
About the Author
Nancy E. Dunlap, MD, PhD, MBA, is a Professor of Medicine, Nursing, and Public Health Sciences at the University of Virginia and Physician-in-Residence with the National Governors Association Center for Best Practices in Washington, DC, USA.
Michael R. Waldrum, MD, MSC, MBA, is CEO of Vidant Health, an eight-hospital integrated system affiliated with East Carolina University in Greenville, North Carolina, USA.
"About the title" may belong to another edition of this title.
DeckleEdge LLC
Albuquerque, NM, U.S.A.
AbeBooks seller since September 28, 2023
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