Operations Management for Competitive Advantage (9th Ed.)

Chase, Richard B., Nicholas J. Aquilano, and F. Robert Jacobs

ISBN 10: 0072323159 / ISBN 13: 9780072323153

Published by McGraw-Hill Irwin, Boston, 2001

About this Item

xvi, 763 pp. First printing. The accompanying CD is not present.

Seller Inventory # 037060

Bibliographic Details

• Title: Operations Management for Competitive Advantage (9th Ed.)
• Publisher: McGraw-Hill Irwin, Boston
• Publication Date: 2001
• Language: English
• ISBN 10: 0072323159
• ISBN 13: 9780072323153
• Binding: Hardcover
• Edition: Ninth Edition
• Condition: Fine
• Dust Jacket Condition: No Jacket

About this title

Synopsis

The text provides students a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. Chase/Aquillano and Jacobs, 9/e (CAJ9) covers the latest and most important issues facing OM managers such as ERP, Supply Chain Management, E-Commerce and Process Analysis and provides tools and techniques to effectively manage operations.