The Operations Advantage: A Practical Guide to Making Operations Work

Prof. Nigel Slack

ISBN 10: 0749473541 / ISBN 13: 9780749473549

Published by Kogan Page Ltd, 2017

About this Item

Guides senior managers on how to set the agenda for developing operations capabilities, advises on what they should expect from their middle managers, and proposes ways of facilitating operations improvement. Num Pages: 312 pages. BIC Classification: KJM; KJT. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. . . 2017. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.

Seller Inventory # V9780749473549

Bibliographic Details

• Title: The Operations Advantage: A Practical Guide to Making Operations Work
• Publisher: Kogan Page Ltd
• Publication Date: 2017
• Language: English
• ISBN 10: 0749473541
• ISBN 13: 9780749473549
• Binding: Soft cover
• Condition: New

About this title

Synopsis

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.

Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

About the Author

Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School and former head of its Operations Management Group.

Nigel Slack acts as a consultant in many sectors, including financial services, utilities, retail, professional services, general services, aerospace, FMCG, and engineering manufacturing.