Oops, I Became a Manager: Managing the Veterinary Hospital Team by Finding Unicorns (The Oops Management Series)
Language: English
Published by Independently published (edition ), 2020
- Softcover
- Used
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
AbeBooks seller since February 2, 2016
Condition: Used - Very good
£ 7.49
Quantity: 1 available
Add to basketItem description from seller
It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Seller Inventory # ACI56M2X84-8-1
- Title
- Oops, I Became a Manager: Managing the Veterinary Hospital Team by Finding Unicorns (The Oops Management Series)
- Author
- Newfield, Amy
- Publisher
- Independently published (edition )
- Publication year
- 2020
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 13
- 9798654899965
- Series
- Book 2 of 3: The Oops Management Series
Gold Medal Winner for Business in Reader’s Favorite 2022
Independent Press Award Winner Distinguished Favorite in Business 2023
Outstanding Book for Non-Fiction in Independent Author Network 2023
Were you just thrown into a leadership role? Did you “oops” your way into a management position? This book is for you. Oops, I Became a Manager," is a must-read if you want to develop your skills as a veterinary leader and build happy, cohesive teams.
Oops, I Became a Manager," is a veterinary hospital management book focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital.
If you are new to a leadership role or have been in one for some time, this book will help you:
- Determine how to structure your hospital
- Find the right people for manager/supervisor roles
- Create a healthy workplace environment
- Develop a solid new employee orientation program
- Reduce gossip and create positivity
- Reshape the "it's just a job" mindset to "this is my career and team"
- Learn to delegate and set boundaries
If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you will find something that helps you develop unicorn teams.
Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author of the best-selling and gold medal winning book, "Oops, I Became a Manager" and author of “Oops, My Team is Toxic.” Amy has dedicated her career to pushing workplaces to create healthier, happier environments.
"Synopsis" may belong to another edition of this title.
BooksRun
Philadelphia, PA, U.S.A.
AbeBooks seller since February 2, 2016
Shipping rates within U.S.A.
| Item | 3 to 8 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 3.01 |
Payment methods
Store description
BooksRun helps save money on books. Founded in 2014, we are an independent online bookseller with thousands of happy customers and top ratings. With millions of titles in stock, from fiction to textbooks, we have the best book selection and prices 90% below the list price. We ship all orders the same day or the next business day. Expedited shipping arrives in 2 - 5 business days. Returns are accepted within 30 days of delivery. We are committed to providing each customer with the highest standard of customer service. Please carefully check the book’s description and condition before ordering. If you have any questions or issues, please contact us first. Thank you for choosing BooksRun!…
Specialty
Сollege textbooks and trade booksSeller's business information
AZ Texts LLC
228 Park Ave S Suite 38827
New York, NY U.S.A. 10003
Terms of sale
30 days hassle-free returns guaranteed!
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to BooksRun, Philadelphia, Pennsylvania, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.