A great hire is only the beginning. What determines whether employees stay, perform, and succeed is what happens next. Without a clear onboarding process, even the best hires can feel lost, disengaged, or unsure of their role.

Onboarding That Works is a practical, step-by-step guide for HR professionals, managers, and business leaders who want to create a structured, consistent onboarding experience that sets employees up for success from day one.

Build an onboarding process that drives results

This book walks you through the full employee onboarding journey, from pre-boarding to the first 90 days, with a focus on clarity, consistency, and real-world application. You will learn how to:

Design a pre-boarding process that reduces confusion and delays
Create a first-day experience that is welcoming and well-organized
Set clear expectations for roles, responsibilities, and performance
Support managers in delivering consistent onboarding experiences
Integrate company culture in meaningful, visible ways
Use buddy and mentor systems to build connection and belonging
Track onboarding progress and gather useful feedback
Improve employee engagement, retention, and time-to-productivity

Simple, structured, and effective

Designed for busy workplaces, this guide focuses on practical onboarding strategies that are easy to implement and scale. The structured approach helps reduce inconsistency, strengthen communication, and create a better experience for every new hire.

You will also learn how to create early wins that build confidence and momentum, helping employees become productive and engaged faster.

Tools you can use immediately

This book includes access to practical onboarding templates and tools, including checklists, schedules, onboarding plans, and feedback frameworks. These resources help you stay organized, improve consistency, and deliver a more effective onboarding experience.

Part of The Practical HR Toolkit series

Onboarding That Works is part of The Practical HR Toolkit, a series designed for HR professionals, generalists, supervisors, and business leaders who need clear, reliable guidance they can apply right away.

If you want an onboarding process that is structured, engaging, and built to support long-term success, this book will help you create it.

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We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
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The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
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