Obtaining Value from Big Data for Service Systems, Volume I
Language: English
Published by Business Expert Press, US, 2019
- Softcover
- New
Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA
AbeBooks seller since June 11, 2025
Condition: New
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Add to basketItem description from seller
Seller Inventory # LU-9781949443554
- Title
- Obtaining Value from Big Data for Service Systems, Volume I
- Author
- Stephen H. Kaisler, Frank Armour, J. Alberto Espinosa, William H. Money
- Publisher
- Business Expert Press, US
- Publication year
- 2019
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1949443558
- ISBN 13
- 9781949443554
- Edition
- Second Edition.
- Item weight
- 195 grams
Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation to big data, applications of it in service delivery systems, how to obtain results that can affect/enhance service delivery, and how to build an effective big data organization.
This volume will assist readers in fitting big data analysis into their service-based organizations. It will also help readers understand how to improve the use of big data to enhance their service-oriented organizations.
"Synopsis" may belong to another edition of this title.
About the Author
Frank Armour is assistant professor in the Kogod School of Business at the American University and the faculty program director for the MS degree program in analytics. He has over 25 years of extensive experience in both the practical and academic aspects of applying advanced information technology.
J. Alberto Espinosa is professor and former chair of information technology in the Kogod School of Business at the American University. His research focuses on coordination in global technical projects across global boundaries, particularly distance and time. He published in various journals including IEEE Transactions on Software Engineering and IEEE Transactions on Engineering Management.
"About the title" may belong to another edition of this title.
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