OLM50 Overview: Outsourcing Success by Design (Olm50 3-Book)
Language: English
Published by Tellwell Talent, 2020
- Hardcover
- New

Seller: California Books, Miami, FL, U.S.A.California Books
AbeBooks seller since October 27, 2023
Condition: New
£ 26.76
Quantity: Over 20 available
Add to basketSeller Inventory # I-9780228835462
- Title
- OLM50 Overview: Outsourcing Success by Design (Olm50 3-Book)
- Author
- Willis, Dawn
- Publisher
- Tellwell Talent
- Publication year
- 2020
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0228835461
- ISBN 13
- 9780228835462
OLM50
Outsourcing Success by Design
Use structured, repeatable and optimized processes to design, deliver and manage your outsourcing.
Outsourcing success is determined by two things - outcomes achieved and effectiveness and satisfaction with the journey to achieve these outcomes. One without the other has proven time and again to be insufficient.
OLM50 is founded on this wisdom. It delivers a practical framework that guides you through every phase of the outsourcing life cycle, from initial contemplation of outsourcing through final implementation and ongoing contract execution and governance.
Whether you are a client or provider of outsourced services, seeking to:
• Procure or deliver optimized services;
• Enhance your relationship with your client or service provider; or
• Improve business outcomes, win new business or find creative ways to be more successful together ...
OLM50 provides an essential guide to outsourcing. It promotes client self-sufficiency and ownership of outcomes, enabling clients to efficiently and effectively design, procure and manage their outsourcing and it supports service providers in delivering winning proposals to client solicitations.
From establishing strategies and vision, defining service requirements and scope, establishing roles and responsibilities, detailing service levels, setting pricing frameworks, and soliciting and evaluating service providers and offerings, OLM50 delivers support for your journey and improves your opportunity for long-term success.
OLM50 is elaborated in a three-book series.
• Book 1 - OLM50 Overview introduces OLM50 and its components including the five (5) governance dimensions, the fifty (50) governance disciplines and the ten (10) lifecycle phases.
• Book 2 - OLM50 Governance explores in more detail and elaborates on the five (5) dimensions and fifty (50) disciplines of the OLM50 governance model.
• Book 3 - OLM50 Lifecycle explores in more detail and elaborates on the ten (10) lifecycle phases of OLM50 and the more than 100 deliverables produced in these phases.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
AbeBooks seller since October 27, 2023
Shipping rates within U.S.A.
| Item | 3 to 7 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 8.91 |
Payment methods
Store description
We have 20 years experience selling books worldwide! Friendly customer support. Your satisfaction guaranteed!
Specialty
All authorized categoriesSeller's business information
Miramar International Services LLC
FL, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to California Books, Fort Wayne, Indiana, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.