The Nordstrom Way: Second Edition
Spector, Robert
ISBN 10: 1118076672 ISBN 13: 9781118076675
Published by Wiley, 2012
Used
Soft cover
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Greenworld Books, Arlington, TX, U.S.A.
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About this Item
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Fast Free Shipping â Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.1118076672.VG
Synopsis:
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About the Author:
ROBERT SPECTOR is a bestselling business book author, international speaker, and consultant on Nordstrom′s principles of customer service. His clients include companies such as Charles Schwab, Infiniti, Pfizer, Humana, and Wells Fargo. He has written for the New York Times, the Wall Street Journal, and Sports Illustrated. For more information or to contact Robert, visit www.RobertSpector.com.
PATRICK McCARTHY was with Nordstrom for more than thirty years and retired as the company′s all–time top–performing salesperson.
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Bibliographic Details
Title: The Nordstrom Way: Second Edition
Publisher: Wiley
Publication Date: 2012
Binding: Soft cover
Condition: very_good
Edition: 2nd Edition