Have a Nice Conflict
Tim Scudder, Michael Patterson, Kent Mitchell
Language: English
Published by John Wiley and Sons Inc, US, 2012
- Hardcover
- New
Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA
AbeBooks seller since June 11, 2025
Condition: New
£ 20.59
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Add to basketItem description from seller
How to successfully navigate and prevent conflict From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success-he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion-again-after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life-both at work and at home-improving. Reveals a practical understanding of how conflict really worksShows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for themProvides guidance for moving beyond conflict to enhance relationshipsIncludes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others Anyone can profit from the tools in this book to understand and take control over conflict.…
Seller Inventory # LU-9781118202760
- Title
- Have a Nice Conflict
- Author
- Tim Scudder, Michael Patterson, Kent Mitchell
- Publisher
- John Wiley and Sons Inc, US
- Publication year
- 2012
- Condition
- New
- Binding
- Hardback
- Language
- English
- ISBN 10
- 1118202767
- ISBN 13
- 9781118202760
- Item weight
- 396 grams
From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success―he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion―again―after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each.
Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life―both at work and at home―improving.
- Reveals a practical understanding of how conflict really works
- Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them
- Provides guidance for moving beyond conflict to enhance relationships
- Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others
Anyone can profit from the tools in this book to understand and take control over conflict.
"Synopsis" may belong to another edition of this title.
About the Author
Michael Patterson, Ed.D., is the vice president of business development at Personal Strengths USA and an adjunct professor in the doctoral program at Pepperdine University's Graduate School of Education and Psychology. He began his career as a U.S. Army officer and then spent twenty years in a variety of sales, marketing, and training roles in the pharmaceutical industry.
Kent Mitchell is the vice president of communications for Personal Strengths USA. He is also an award-winning playwright and copywriter, and for nearly ten years, ran an advertising design agency in the Los Angeles area.
"About the title" may belong to another edition of this title.
Rarewaves.com USA
London, London, United Kingdom
AbeBooks seller since June 11, 2025
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