Synopsis
Martin Broadwell has dominated the field of management training for over thirty years, inspiring and guiding thousands of front-line managers in virtually every industry, in the U.S. and abroad. In this classic bestseller he offers new managers a comprehensive primer to the essentials of effective management,delegation, problem solving, motivation, time management, communication, and performance appraisal. Now teamed up with his daughter, he has expanded and updated this handy guide to reflect the management issues of the '90s, including stress management and team building. Packed with practical examples, no-nonsense advice, and illustrative exercises, The New Supervisor is an indispensable resource for every manager on the way up.
From the Author
An untrained Supervisor is like having an untrained pilot!
Most supervisors are chosen because they are good at DOING, not suspervising. They find out on Friday they are DOING so well they're going to be a supervisor on Monday--and have all weekend to learn how to be one. This book tries to help them survive until they figure out what they're doing. Thousands of new supervisors have been trained with this book as the main text, and said little prayers of thanks for it's existence. . .well, that may be a stretch. Carol and I began working together over twenty years ago (she being only three at the time, of course) training new and potential supervisors. (I started training suprvisors nearly forty years ago--I was already ninety-two then) The first edition of the book came out in 1970 and was a one of a kind. It had no footnotes, no bibliographies, no charts, graphs or references. Of all things, it had cartoons. The only people who were impressed were the readers. Consultants and professors and even some hotshot trainers hated it. The publishers even had doubts, but with two successful books already out from me, they decided to humor me. (When the sales started rushing in, they, of course, took credit for the style of the book!) The style is simple, the language is simple, the foremat is simple, the intent is simple. First line supervisors in assembly plants and government offices and retail stores don't have time to read anything long or complex. They certainly are in need of anything except a lot of theory!! There's no theory, nor jargon, nor buzz words, nor big words, nor fad words. . .just plain ole everyday sentences telling it like it is on the job. However, for every problem presented there is a workable, simple, readable solution.Through it's several revisions (editions), reader/user suggestions have been added, plus new ideas and topics. Carol and I got the idea to work together with a new publiser, who had bought out the whole business book department from the orginal publisher. They wanted to make this book their "Flagship" edition (Their word, not ours!) for their entry into the business book world. She is a terrific writer, with many things to her credit. She's president of her own international company, travels and trains all over the place. (Her articles are always the ones picked up for in-house reprinting, because they are readable and address specifics.) Since we had used the books as texts for training thousands of supervisors from the oil fields of Alaska, to the airlines, to governments, to snack plants, to pipelines, to retail businesses, we had a pretty good idea of what a new edition should look like. We revised all the chapters, added three more to make it even more current, then turned it over to the publisher. We are most pleased with the results. (Their editors really made us look good!) Good luck and good supervising, whether you buy the book or not.
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