For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:

"Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches
"Sir, your fly is unzipped!" - the art of verbal diplomacy
Contemporary guidelines for goof-proof e-mail
The top ten career killers and how to beat them
Global gaffes: easy ways to avoid overseas embarrassment
Grace under fire-surviving dining disasters, party faux-pas and everything in-between

About the Author:

Barbara Pachter is a business communications consultant, speaker, and coach. She has conducted more than 1,600 skill-building seminars on assertiveness, business etiquette, and international communications.

Ellen Schneid Coleman, a former publishing executive, is a writer and editor specializing in books for business professionals.

"About this title" may belong to another edition of this title.

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