Nene Valley Railway

TBA

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Parrot Books, Hemel Hempstead, HERT, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Our privacy policy sets out what personal buyer information we receive from AbeBooks.co.uk, how we use it and under what circumstances, if any, we will share it with other parties. We abide by and are compliant with the Data Protection Act 1998 (herein referred to as ?The DPA?) and the General Data Protection Regulation (herein referred to as ?The GDPR?) which comes into effect on 25th May 2018. We are committed to keeping buyers? personal information secure and confidential.

Lawful Basis for Processing Personal Data

For the purposes of The GDPR, we are the Data Processor when selling on AbeBooks.co.uk and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from AbeBooks.co.uk is that of ?Contract? - whereby processing is necessary in order to fulfil buyer orders and enquiries. We retain information provided by AbeBooks.co.uk, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data We Receive: Personally Identifiable Information

We receive personally identifiable information from AbeBooks.co.uk only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.

How we use buyers? personal information

We may use any personal buyer information provided by AbeBooks.co.uk to:

• process and dispatch buyers? order/s
• carry out regulatory checks to meet our legal obligations
• prevent and detect crime
• develop and improve our products
• undertake anonymised statistical analysis (we won?t be able to identify individuals from this data)

We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers? orders to anyone not connected with us, unless:

• a buyer asks us to reveal the information, or we have a buyer?s permission to do so
• we are required or permitted to do so by law
• it is required by law enforcement, fraud prevention or credit reference agencies

We may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on AbeBooks.co.uk.

Data Subject Access Requests

Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on AbeBooks.co.uk) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
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