Negotiation and Dispute Resolution, Second Edition utilizes an applied approach to covering basic negotiation concepts while highlighting a broad range of topics on the subject. Authors Beverly J. DeMarr and Suzanne C. de Janasz help students develop the ability to successfully negotiate and resolve conflicts in a wide variety of situations in both their professional and personal lives.

About the Authors

Beverly J. DeMarr, Ph.D., is a Professor of Management at Ferris State University where she regularly teaches classes in Human Resources, Compensation, and Negotiations. She received her Ph.D. in Organizational Behavior/Human Resource Management and Master of Labor and Industrial Relations from Michigan State University, MBA from Grand Valley State University, and BSBA from Aquinas College. Dr. DeMarr’s other textbooks are Compensation: A Balanced Approach (DeMarr, Taylor, & Ferrante, 2026) and Negotiation and Dispute Resolution 2e (DeMarr & de Janasz, 2019). She has also published articles in Personnel Psychology, Journal of Business Ethics, Human Relations, Public Personnel Management, the International Journal of Conflict Management, and Management Teaching Review (MTR). Dr. DeMarr is an active member of the Academy of Management (AOM) and the Management and Organizational Behavior Teaching Society (MOBTS) and regularly presents at their annual conferences. She was awarded the AOM Management Education Division’s (MED) J.B. “Ben” Arbaugh Outstanding Member Contribution & Leadership Award in 2024, MTR’s Best Pedagogical Contribution Award for 2021, and a number of teaching awards. She currently serves on the Journal of Management Education’s Editorial Review Board and is a Mentoring Program Coordinator and Executive Committee Member for MED. She also chaired AOM’s All-Academy Teaching Theme Committee from 2016-2019.

Suzanne C. de Janasz, Ph.D., is currently a Visiting Professor of Management and Conflict Analysis and Resolution (a joint appointment) at George Mason University in Fairfax, Virginia. Previously, Suzanne served as the Thomas Gleed Distinguished Chair of Business Administration at Seattle University in Seattle, Washington, where she taught undergrad and MBA students, mentored junior faculty, and directed the Seattle branch of HERA (Her Equality Rights and Autonomy), a UK-based charity which empowers formerly trafficked or exploited women with career and entrepreneurship development and mentoring. Prior to coming to Seattle, Suzanne was Professor of Leadership and Organization Development at IMD in Lausanne, Switzerland, where she designed and delivered programs for mid-level and senior executives in global companies, specializing in leadership, negotiations, mentoring and careers, organizational development and change, creativity/innovation, work–life balance, entrepreneurship, and interpersonal/ managerial skills. The recipient of multiple teaching awards, including the 2017 Mid-Career Distinguished Educator Award from the OBTS Teaching Society for Management Educators and a Fulbright Fellowship (Warsaw University in Poland), Suzanne continues to teach executives around the world (on five continents!) for ESMT (Berlin, Germany) and other schools (e.g., IEDC in Slovenia, QUT in Australia). Suzanne’s research on mentoring, careers, authenticity, work–family conflict, and leadership appears in journals such as Harvard Business Review, Academy of Management Executive, Journal of Organizational Behavior, Journal of Vocational Behavior, British Journal of Management, Career Development International, and Journal of Management Education and features frequently in domestic and international newspapers, online publications (she’s a featured blogger for Huffington Post), and radio programs. The sixth edition of her text Interpersonal Skills in Organizations (coauthored with Karen Dowd and Beth Schneider) will be published in early 2018. She regularly consults with a variety of global organizations, serves on the boards of several nonprofit organizations, and has held leadership roles in the Academy of Management (e.g., Careers Division Chair), the Southern Management Association, and the OBTS. After earning an undergraduate music degree from the University of Miami, Suzanne earned her MBA and Ph.D. degrees from the Marshall School of Business at the University of Southern California (USC). Between the two degrees, she worked for five years as an organizational consultant in the aerospace industry.

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