Books are described carefully, accurately and fairly. Despite this errors can occur and of course we'll acknowledge any brought to our attention. If this error is material then we'll either make an appropriate partial refund or allow you to return the book at our cost and make a full refund of the book and postage costs originally paid by you.
We also want you to be happy with your purchase and if having a received a book you decide promptly you no longer want to buy it please feel free to retur...
If you are a consumer you can cancel the contract in accordance with the following. 'Consumer' means any natural person who is acting for purposes which are outside his or her trade, business, craft or profession.
INFORMATION REGARDING THE RIGHT OF CANCELLATION
Statutory Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.
To exercise the right to cancel, you must inform us, Chesil Books, Manor Farmhouse, DT2 9DN, DORCHESTER, United Kingdom, +44 1308 897231, of your decision to cancel this contract by a clear statement (eg a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (eg by e-mail) without delay.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract we will reimburse to you all payments received from you, but not including the costs of delivery except where the item is faulty in some material regard (and in any case except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of inappropriate handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. Reimbursement will ordinarily be made immediately we have received back the item or items in question.
You should send back the goods or hand them over to us or Chesil Books, Manor Farmhouse, DT2 9DN, DORCHESTER, United Kingdom, +44 1308 897231, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods unless the goods are faulty or wrongly described in some material regard.
Exceptions to the right of cancellation
The right of cancellation does not apply to:
- the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- the supply of digital content (including ebooks) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: (Chesil Books, Manor Farmhouse, DT2 9DN, DORCHESTER, United Kingdom, +44 1308 897231)
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
* Delete as appropriate.
