NLP at Work: The Essence of Excellence, 3rd Edition (People Skills for Professionals)
Language: English
Published by Nicholas Brealey Publishing, 2009
- Softcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Condition: New
£ 55.69
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # Q-1857885295
- Title
- NLP at Work: The Essence of Excellence, 3rd Edition (People Skills for Professionals)
- Author
- Knight, Sue
- Publisher
- Nicholas Brealey Publishing
- Publication year
- 2009
- Condition
- New
- Binding
- paperback
- Language
- English
- ISBN 10
- 1857885295
- ISBN 13
- 9781857885293
- Edition
- 3rd Edition
- Item weight
- 25 ounces
- Dimensions
- 7x1x9
This major new edition of Sue Knight's bestselling book NLP at Work has been extensively revised and updated, with an emphasis on the heart of NLP - becoming a model of excellence.
In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for the greatest results:
Humour: enabling you to stand back and see things from a different perspective
Clean questions: minimising yourself to find out the essence of the other person
Time: understanding how what you get in life is influenced by your relationship to time past, present and future
Neuro Linguistic Programming is how you make sense of your world and, most importantly, how you make it what you want it to be:
Neuro: the way you filter and process your experience through your senses
Linguistic: the way you interpret your experience through language
Programming: the way you make sense of your experience to create your personal program.
NLP at Work has sold over 100,000 copies and is one of the most popular books ever published on the practical skills of NLP and how it can be applied in business. It transformed NLP from a peripheral art into an accessible, practical concept with relevant applications in the areas of influence, communication, negotiation, teamwork and coaching. Clear, readable and jargon free, this book will help you get to the essence of what makes you and your business excellent and unique.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
Shipping rates within U.S.A.
| Item | 7 to 30 business days | 3 to 14 business days |
|---|---|---|
| First item | £ 5.14 | £ 7.36 |
Payment methods
Seller's business information
BennettBooksLtd
CA, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to BennettBooksLtd, Escondido, California, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.