NICOLE TREMBLAY, L'OEUVRE DE SABLE

Nous faisons notre possible pour décrire nos volumes avec le plus de précisions possibles. Évidemment lorsqu'ils sont à l'état neuf ou presque neuf il y a peu à dire, même les traces d'usures sont parfois si insignifiantes qu'il est difficile de les décrire. Dans ce cas et pour les traces d'usure plus importantes des photographies viennent appuyer les description de sorte que l'acheteur peut se faire une meilleur idées de l'état du livre. Si un aspect n'est pas traité ou que la description ne vous parait pas suffisante n'hésitez pas à m'écrire, cela ne vous engage à rien et vous pourrez ainsi acheter en toute connaissance de cause. Une fois l'achat effectué et payé je m'engage à poster le livre dans les 2 jours ouvrés. Évidemment une fois le colis posté je n'ai plus de contrôle dessus et tout retard éventuel de la poste ne peux m'être imputée et la seule chose que l'on puisse faire est de patienter. Les éventuels retour de la part de l'acheteur doivent être motivés par des motifs sérieux. Pour l'extérieur du Canada je ne rembourse que si le colis (le livre) arrive abimé ou si ma description est erronée ou qu'on élément important a été négligé. Un acheteur qui change simplement d'idée peut être remboursé mais seulement le prix du livre, il devra prendre sur lui les frais qui ont été nécessaires pour l'envoi et les frais pour le retour, le remboursement ne se faisant qu'une fois le livre revenu au bercail. Pour de plus amples informations écrivez-moi sans hésiter.

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Librairie Montréal, Saint-Césaire, Quebec, Canada, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Les commandes sont généralement expédiées sous trois jours. Les frais de port indiqués par Abebooks sont la plupart du temps loin du compte surtout pour l'extérieur du Canada. Il est préférable de vous informer directement auprès de moi pour connaître les frais d'envoi réals sinon vous pourriez avoir de mauvaises surprises.