Multitasking in the Digital Age (Synthesis Lectures on Human-centered Informatics)
Language: English
Published by Morgan & Claypool, 2015
Series: Book 6 of 15 - Synthesis Lectures on Human-Centered Informatics
- Softcover
- Used
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- Title
- Multitasking in the Digital Age (Synthesis Lectures on Human-centered Informatics)
- Author
- Mark, Gloria
- Publisher
- Morgan & Claypool
- Publication year
- 2015
- Condition
- Very Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 1627057498
- ISBN 13
- 9781627057493
- Series
- Book 6 of 15: Synthesis Lectures on Human-Centered Informatics
Multitasking is discussed from various perspectives: activity switching, interruptions as triggers for activity switching, email as a major source of interruptions, and the converse of distractions: focused attention. All of these factors are components of information work. This book begins by defining multitasking and describing different research approaches used in studying multitasking. It then describes how multiple factors occur to encourage multitasking in the digitally-enabled workplace: the abundance and ease of accessing information, the number of different working spheres, the workplace environment, attentional state, habit, and social norms. Empirical work is presented describing the nature of multitasking, the relationship of different types of interruptions and email with overload and stress, and patterns of attention focus. The final chapter ties these factors together and discusses challenges that information workers in our digital age face.
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