Acknowledgments, vii, 
Introduction, xi, 
Chapter 1 Adversity, 1, 
Chapter 2 Energy, 25, 
Chapter 3 Discipline, 57, 
Chapter 4 Consistency, 84, 
Chapter 5 Associations, 102, 
Chapter 6 Faith, 126, 
Chapter 7 Love, 150, 
Conclusion, 175, 
About the Author, 177,

CHAPTER 1

Adversity

I have always faced adversity, but it has brought something out of me, and made me a success. — J. C. Penney

I honor adversity as a gift to help me grow. — Alan Cohen

It was two days before the Houston Marathon. I came home one evening from the TV studio where I am a regular panelist on health matters. I was in a great mood. The show had gone well; my answers had been brief, informative, and entertaining. Once we had gone off the air, I'd felt a higher energy in the studio. This energy had lingered long after the bright lights had been dimmed. During the segment I had tried hard to do what Franklin D. Roosevelt said: "Be sincere; be brief; be seated." That advice had worked well.

As soon as I returned home, I spotted my dog, Sage, a huge, gentle, and energetic black Labrador. Sage has been blessed with an amazing attitude. This enables her to live a zestful life. In many ways she is one of my best teachers. From her body language I could tell she was ready for a walk.

Soon after we headed outdoors into the cool, dark night, Sage spotted a rabbit. Fortunately for the rabbit, Sage was on a leash. I had no choice but to pick up the pace a bit as she forcefully strained in the direction of the rabbit. Unfortunately, she gained momentum, and soon I was pulled over, losing my grip on the uneven, slippery snow beneath my running shoes.

In the slowest of slow motions, I saw myself fly through the air and land hard on my left hip and shoulder. It was a nightmare. I could hardly stand on my left leg — and a marathon was forty-eight hours away! I limped home with Sage walking next to me, woefully looking into my eyes as if to say, "Sorry about that, but I could not help it, because that is what dogs do."

Fast-forward to Houston a few days later, and I held the finisher's medal in my hand. I was still limping but had covered the 26.2 miles anyhow, guided by a heart-rate monitor and enduring excruciating pain and discomfort for close to four hours.

When I flew back to Canada, I reflected on what had happened. Adversity has the potential to teach us lessons when we remain open to learn them. In this case, I was reminded that when we set goals in life and prepare for the right moment, we may face sudden setbacks. We then get to decide whether we go ahead, push hard, and give it our best shot or drop out, even before the race has started.

Inspired by the J. C. Penney quote at the start of the chapter, I chose to do my best, even though I knew it wouldn't be my best result. I have learned that too many people will not start something unless it is perfect. By living their lives this way, they miss out on some great adventures, challenges, and opportunities.

Those who wait for life to be perfect before they move forward remind me of a great poem by Leonard Cohen:

    Ring the bells that still can ring
    Forget your perfect offering.
    There is a crack in everything.
    That is how the light gets in.

The story of my injured days before an important marathon is rather simple, but it makes the point of how life can be perfect one moment, like a plane flying smoothly, and then suddenly, we encounter unexpected turbulence. We are suddenly shaken in all directions, wondering if our bumpy ride will somehow become smooth again — or maybe not. All of us, sooner or later, will face the shock of sudden change. Fear knocks at our door. I am reminded of the quote "Fear knocked at the door. Faith answered and no one was there." The problem, though, is that far too often fear comes back and knocks again.

Things went from bad to worse after the marathon: the electronic health records in my medical clinic caused major troubles; my favorite fountain pen's nib got damaged; my four kids, one after the other, caught viral infections; my wife was in a bad mood, fighting her own obstacles; and bills were ballooning all at once. I felt I was under an attack with all these events adding up together and causing unpleasant, unexpected obstacles in my life. These were not just a bend in my road; they were bumps, bouncing me all over the place, one after another.

While facing these challenges, I was reminded of these words, which synchronistically showed up at just the right moment: "When life presents challenges and we are able to utilize them, we are wise." It has been stated that we profit from our pain when we advance from our adversity. I could truly understand what these words meant because of my personal experiences.

To utilize adversity is not easy. It requires a patient persistence. President Calvin Coolidge said, "Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent."

Various kinds of relentless adversities seem to strike us all at once, one problem after another. It seems like waves crashing repeatedly against rocks by the edge of the ocean. The writer C. S. Lewis said that "hardships often prepare ordinary people for an extraordinary destiny." I am convinced from my experiences as a physician that hardships indeed prepare many of us for a destiny far bigger than we can imagine at our time of pain.

Scripture calls these hardships trials. The Bible goes on to even say, "Consider it all joy, knowing that the testing of one's faith delivers patience." (James 1:2 NKJV, emphasis mine) Most of us do not choose adversity as the avenue to joy! Instead, we tend to fear hardships and avoid them at all costs. We may even question the reasons for our hardships by asking, "Why me?" In a fit of anger we may even shout, "Life is not fair!"

Plenty of people have read Rabbi Harold Kushner's book When Bad Things Happen to Good People. I suspect many of those readers felt they had made a deal with God, believing that they would be protected from pressures as long as they obeyed the rules. But this is not how God operates. We all experience cares, difficulties, and troubles — life is impermanent, and it evolves constantly. At some point all of us get an invitation to view adversities as our best teachers. Nobody is immune. Surrendering to the fact that we are not in full control, we grow from adversities and move forward after painful experiences.

When we grow from adversity, we become wise. Pain should never be allowed to go to waste. As someone observed, "Progress without pain is not possible." We move forward when we allow adversity to deliver life's lessons; pain has the potential to make us more resilient; our level of insight, enlightenment, and awareness increase. Like trees buffeted by storms, our root system deepens when we face challenges, but only if we surrender and remain openhearted. It is when trees resist storms that their branches break.

One outstanding advantage of adversity, soaring far above the other benefits, is the lesson that our pain produces compassion. Overcoming adversity by moving forward makes us more compassionate toward others who face similar awful experiences.

We all may have different stories, but basically they are the same: everyone encounters problems. Problems often pounce on us when we least expect them. It is as if the stories of our lives read like happy novels, but then a sudden shift in the next chapter turns things upside down. Pema Chodron, a well-respected Buddhist nun, uses the analogy of a bird being thrown from a nest all of a sudden; the comfort of the warm nest is gone in an instant.

Sooner or later we discover life's impermanence. The very vicissitudes we read about in the lives of others suddenly strike us, apparently from nowhere, and shake us like a hunting dog violently shakes its prey, freshly trapped between its clenched jaws.

Life Is like a Grindstone

Motivational speaker and best-selling author, Zig Ziglar once observed, "Life is like a grindstone. Whether it wears you down or polishes you up depends on what you are made of."

Will you allow adversity to wear you down or polish you up? This decision becomes the fork in the road where we have to make a choice: it can keep us stuck in dark depression and even cause us to slowly slide backward, or it can propel us forward. Our attitudes toward adversity become our quantum moments (moments we never forget, because they impact the trajectory of our lives forever). Our perspective determines whether we grow bitter or better. That is what this chapter is all about.

Adversity reveals what we are made of in terms of our endurance and patience. We discover where and when our endurance has its limits. It is often during adversity that we discover what our assets are and also what our weaknesses and limitations are. A painful crisis can teach us that we do not have as much control as our "sophisticated" egos would have us believe. (In this book when I use the word ego, I use it in the context being singularly self-centered. Whenever I see the word ego, it reminds me of Dr. Wayne Dyer's definition: edging God out.)

Adversity can polish us up by forcing us to ask deep questions about the roots of our suffering. We may wrestle with what I call, "the tough questions triggered by tough times." We may resist dealing with these questions. Or we can learn the lessons delivered to our inbox — lessons customized just for us with our address written in bold letters. When we are on the grindstone, getting polished by life's adversities, various questions swirl through our troubled minds.

Some may start by questioning the role of God. Some spiritual seekers assert that God causes adversity. They blame God for adversity or at least claim that He allows it for a specific purpose. God did it for a reason, and His wisdom never fails. "He is sovereign," they tell people facing pain. "Therefore we must simply trust His decisions for both the good and the bad in our lives." Many of us may make our best efforts to see the hand of God in our suffering. But what does the word God mean?

When the word God is mentioned in the Alcoholics Anonymous twelve-step program, it is followed by "as we understand Him." After many years of studying spirituality, I have concluded that God is too complex to fully understand. It is that simple. No human being shall ever fully understand God. The key word here is fully. I suppose some are extremely developed in their faith, but at best they understand only a part of God. Nobody understands God fully. Nobody can claim that he or she is God's counselor. We refer to God as a higher power because God's unfathomable ways are far deeper than our limited ways, far higher than our highest IQ, and far wider than our wonderful wisdom.

What about those of us who are deeply offended by the word God? For some, God does not exist. Engaging in questions about God is a waste of time. In fact, the idea of God frankly angers many. Instead of trying to figure God out, some say, "It's a waste of time to think too much. Just endure." They claim, "Every negative has a root somewhere. Let's find it and deal with it." They add, "Keep a stiff upper lip; keep calm and move forward." To them life just happens; every event unfolds simply by coincidence after coincidence after coincidence after coincidence; all of these events happen completely by chance. "It's all random," they declare with calm conviction in their voices.

I am not sure anyone understands exactly what the correct answer may be when we search for the roots of our inevitable suffering. We may never agree on the roots. But for some of us, the reality is that adversities squeezed us like a tightly coiled python until we were brought to a place of surrendering to a higher power. Like an addict, we realize that we are powerless and that it is time to surrender to a force infallible in its intelligence.

People of various philosophies often sense the love and provision of an invisible force at work during their deepest, darkest times. For some of us it takes many storms to learn this single lesson. We may be shocked to the core at first, overflowing with deep sorrow and struggling as we resist the inevitable. The ultimate path to peace is surrender. Some call it the art of allowing. Others may refer to it as being detached from the outcome.

One way to process adversity is to consider that when it happens, we have the choice of deciding to grow from it or allow it to ruin our lives. It can polish us up or wear us down. Will we learn the lessons we are destined to learn when we suffer?

How we handle obstacles in life determines who we become. Adversity transforms us, and as a caterpillar is transformed into a butterfly, once we are truly transformed, we can never go back to being a caterpillar. It is not a mere change; it is a profound transformation. Adversity shapes our character only if we allow it to prune and polish us.

Booker T. Washington once said, "Success is not to be measured by the position someone has reached in life, but the obstacles he has overcome while trying to succeed." It has also been said that the record books do not keep records of the score at half time. So never base how you will finish on how well you are doing somewhere along your struggles. Stay patient as you are polished and pruned by life's challenges. To be patient is hard; not being patient is harder in the long run.

An Idea While Running in the Snow

Not so long ago, I went outside early one dark, stormy morning and was surprised by snowflakes, driven at ninety-degree angles into my exposed face. Although an arctic air mass had plunged temperatures far below freezing, I was glad I'd decided to head outside, because within thirty minutes of my run, I heard in my consciousness, How long will it last? At that time, a time of facing one of the worst storms in my life, I felt as if the only thing that kept me sane while I was going through hell and back was my morning runs.

If we were to look back at some of our disappointments and frustrations, we have to admit that many arrived unexpectedly but that the vast majority had a shelf life. They passed in the end. Problems pass just like the snowstorm from that memorable morning run.

I read somewhere that a man kept a picture of a boat stranded on a beach above his desk in his office. The picture was captioned "The tide always comes back." That image can become a meaningful metaphor for many of our troubles.

Many problems are only temporary. You can say, "This too shall pass." I have learned two simple truths when trouble strikes:

• Ask what lesson this experience will teach you.

• Know that all troubles eventually pass when we either die or adjust to what is. Nothing should disturb or dismay us.

Becoming Left-Handed in a Hurry

It is important to remind ourselves that some adversity is self-inflicted.

A few years ago I was forced to become left-handed for a few weeks due to a splinted finger on my right hand. The tendon by the tip of my finger had snapped apart when I had bent the finger the wrong way as a result of getting it caught while hurriedly getting dressed one day. I have observed that numerous "accidents" are a result of being in a hurry or being fatigued and thus losing focus.

My wife saw the commotion and said, "You have a mallet finger." I Googled it, and she was right. I had a mallet finger. It meant a splint for six weeks straight — not even for a second could I take the finger out of the splint. But the tide came back. Eventually this also passed. Today I can look at my finger, and there is not even a sign of that damage. It is 100 percent healed and functions like new.

(Continues...)

Excerpted from Moving Forward by Peter Nieman. Copyright © 2015 Peter Nieman. Excerpted by permission of Balboa Press.
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PBShop.store US

Wood Dale, IL, U.S.A.

5-star seller

AbeBooks seller since April 7, 2005

Shipping rates within U.S.A.

Item	7 to 14 business days	7 to 14 business days
First item	£ 0.00	£ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

Payment methods

Store description

We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Specialty

Hardbacks, Paperbacks

Seller's business information

Pbshop.co.uk Ltd

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX

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Terms of sale

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.

Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.

Right of withdrawal

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping terms

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Privacy and security

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.

CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.

Please contact us if you have any questions, comments or requests regarding this Privacy Policy.

Last amended May 2021.

Moving Forward

Item description from seller

Bibliographic details

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About the title

Excerpt. © Reprinted by permission. All rights reserved.