Moments of Magic: Be a Star With Your Customers & Keep Them Forever
Shep Hyken
ISBN 10: 0963782029 ISBN 13: 9780963782021
Published by Alan Pr 10/10/2012, 2012
Used
Hardcover
From
Bahamut Media, Reading, United Kingdom
Seller rating 4 out of 5 stars
AbeBooks Seller since 15 August 2012
This specific item is no longer available.
About this Item
Description:
Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780963782021
Synopsis:
Moments of Magic is packed with customer service strategies, techniques and stories that illustrate important points that will teach you and everyone in your organization how to deliver excellent customer service to both internal and external customers. This book is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Some people say it is common sense. Some say it is good sense. The bottom line is that the content in this book makes sense. The information is simple, direct and can be implemented immediately.
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Bibliographic Details
Title: Moments of Magic: Be a Star With Your ...
Publisher: Alan Pr 10/10/2012
Publication Date: 2012
Binding: Hardcover
Condition: Very Good