Modelo ServQual
Language: Spanish
Published by Ediciones Nuestro Conocimiento, 2023
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 38.09
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - La calidad es un atributo perceptivo, condicional y en cierto modo subjetivo de un producto o servicio. Su significado en el mundo empresarial ha evolucionado con el tiempo. Diferentes personas la han entendido e interpretado de forma diferente. Una empresa se beneficiará más si se centra en los procesos clave que proporcionan a sus clientes productos y servicios. Los productores pueden medir la calidad de conformidad o el grado en que el producto o servicio se ha fabricado de acuerdo con las especificaciones requeridas. Los clientes, por su parte, pueden centrarse en la especificación de calidad de un producto o servicio, o compararlo con los que están disponibles en el mercado. La calidad del servicio en hostelería es un factor importante para el éxito de un negocio. La tendencia actual de la gestión completa de la calidad en la industria hotelera garantiza el logro de la ventaja competitiva de las empresas hoteleras y, por lo tanto, es el tema de la investigación contemporánea sobre la calidad del servicio en la industria hotelera. El concepto y el modelo conceptual de la calidad del servicio son indispensables si queremos comprender la génesis de la calidad del servicio y las posibles lagunas en la calidad. El objetivo de este documento es mostrar la importancia de la calidad del servicio. …
Seller Inventory # 9786205673232
- Title
- Modelo ServQual
- Author
- Rajeswari Muthukumar
- Publisher
- Ediciones Nuestro Conocimiento
- Publication year
- 2023
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- Spanish
- ISBN 10
- 6205673231
- ISBN 13
- 9786205673232
- Item weight
- 107 grams
- Dimensions
- 220x150x4 mm
"Synopsis" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 30.10 | £ 38.70 |
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Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
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Einbeck, Germany 37574
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Deutschland
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