Mismatch: How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life)
Language: English
Published by The MIT Press, 2020
Series: Book 7 of 11 - Simplicity: Design, Technology, Business, Life
- Softcover
- Used

Condition: Used - Good
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- Title
- Mismatch: How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life)
- Author
- Holmes, Kat
- Publisher
- The MIT Press
- Publication year
- 2020
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0262539489
- ISBN 13
- 9780262539487
- Series
- Book 7 of 11: Simplicity: Design, Technology, Business, Life
Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods--designing objects with rather than for excluded users--can create elegant solutions that work well and benefit all.
Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his "Wall of Exclusion," which displays dozens of game controllers that require two hands to operate; an architect shares her firsthand knowledge of how design can fail communities, gleaned from growing up in Detroit's housing projects; an astronomer who began to lose her eyesight adapts a technique called "sonification" so she can "listen" to the stars.
Designing for inclusion is not a feel-good sideline. Holmes shows how inclusion can be a source of innovation and growth, especially for digital technologies. It can be a catalyst for creativity and a boost for the bottom line as a customer base expands. And each time we remedy a mismatched interaction, we create an opportunity for more people to contribute to society in meaningful ways.
"Synopsis" may belong to another edition of this title.
About the Author
An internationally recognized leader at the intersection of design and technology, John Maeda is Executive Vice President/Chief Experience Officer at Publicis Sapient. He was the 16th President of the Rhode Island School of Design (RISD). He is the author of Design by Numbers, The Laws of Simplicity, and Redesigning Leadership, all published by The MIT Press.
"About the title" may belong to another edition of this title.
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