Mediator Skills and Techniques: Triangle of Influence (Paperback)
Language: English
Published by Bloomsbury Publishing PLC, London, 2009
- Softcover
- New
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
AbeBooks seller since October 12, 2005
Condition: New
£ 130.44
Quantity: 1 available
Add to basketItem description from seller
Paperback. The skills, techniques and strategies for mediation - everything you need to successfully tackle a mediation. The mediation process has become an increasingly important method of tackling problems, complaints and disputes. Ensure you have the latest techniques and strategies in your armoury.This practical book outlines the skills and techniques required to prepare for, participate in, and conduct mediation. By using its examples and checklists, you will be able to approach any mediation with complete confidence.Essential new tools and resources - you will benefit from exercises, tools and resources giving you the opportunity to learn, and update, the skills, techniques and strategies needed when mediating.This user-friendly guide will enable you to:- Master mediation skills and techniques;- Create an environment conducive to mediation;- Design a fair and effective negotiation process;- Diagnose problems, complaints and disputes;- Assist the parties to identify their interests and priorities;- Provide momentum for settlement;- Avoid mediator traps;- Access key ADR tools and resources including mediation agreements, mediation rules and procedures, sample settlement agreements, a range of guidance notes and up-to-date reading materials;- Develop a mediation practice;- Gain an overview of the practice of mediation across Europe.Essential new material for all mediators, lawyers representing clients in mediation, organisations in dispute, users of dispute resolution services, ADR organisations, as well as anybody studying mediation.This title is included in Bloomsbury Professional's Mediation online service. Covers the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants. This title features examples, case studies, exercises and precedents. It is suitable for both beginners and experienced mediators. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…
Seller Inventory # 9781847661449
- Title
- Mediator Skills and Techniques: Triangle of Influence (Paperback)
- Author
- Miryana Nesic
- Publisher
- Bloomsbury Publishing PLC, London
- Publication year
- 2009
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1847661440
- ISBN 13
- 9781847661449
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Grand Eagle Retail
Bensenville, IL, U.S.A.
AbeBooks seller since October 12, 2005
Shipping rates within U.S.A.
| Item | 6 to 14 business days | 6 to 16 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Seller's business information
APOLLO ONLINE CORP.
605 Geddes Street
Wilmington, DE U.S.A. 19805
Terms of sale
We guarantee the condition of every book as it¿s described on the Abebooks web sites. If you¿ve changed
your mind about a book that you¿ve ordered, please use the Ask bookseller a question link to contact us
and we¿ll respond within 2 business days.
Books ship from California and Michigan.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Grand Eagle Retail, Bensenville, Illinois, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 2 business days. All books within the US ship free of charge. Delivery is 4-14 business days anywhere in the United States.
Books ship from California and Michigan.
If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.