Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives

Steinberg, Randy A.

ISBN 10: 1412093929 ISBN 13: 9781412093927
Published by Trafford on Demand Pub, 2006
Language: English
Condition: Used - Good Soft cover

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Used - Soft cover

Condition: Used - Good

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