Marketing: An Introduction

PUTTING YOU IN CONTROL OF YOUR OWN JOURNEY THROUGH MARKETING

Marketing introduces the leading marketing thinking on how customer value is the driving force behind every marketing strategy. 

This classic text has been refreshed and remodelled to create a lively and exciting first edition that is perfect for European students.  Marketing answers key questions that face the subject in the 21st century, such as:  

·        Can marketing adapt to the challenges and opportunities presented by Second Life and new online virtual worlds?

·        How is the marketing of Marks & Spencer being shaped by concerns over sustainability and the environment?

·        What do companies such as Volkswagen need to do to break into the increasingly important car markets of the Far East?

Once on the open road, you will be guided through the core ideas, processes and issues that underpin marketing today. Your learning experience will flow seamlessly between the book and the online environment, which includes multiple-choice quizzes, video clips, podcasts, web activities, interactive games, and much more.

LET’S GO – YOUR JOURNEY STARTS HERE!

PUTTING YOU IN CONTROL OF YOUR OWN JOURNEY THROUGH MARKETING

Marketing introduces the leading marketing thinking on how customer value is the driving force behind every marketing strategy. 

This classic text has been refreshed and remodelled to create a lively and exciting first edition that is perfect for European students.  Marketing answers key questions that face the subject in the 21st century, such as:  

·        Can marketing adapt to the challenges and opportunities presented by Second Life and new online virtual worlds?

·        How is the marketing of Marks & Spencer being shaped by concerns over sustainability and the environment?

·        What do companies such as Volkswagen need to do to break into the increasingly important car markets of the Far East?

Once on the open road, you will be guided through the core ideas, processes and issues that underpin marketing today. Your learning experience will flow seamlessly between the book and the online environment, which includes multiple-choice quizzes, video clips, podcasts, web activities, interactive games, and much more.

LET’S GO – YOUR JOURNEY STARTS HERE!

'A highly readable text which I enjoyed and students will enjoy too. The authors have produced a clear, well-organised, informative and interesting book which guides the reader through each concept, combining theory and practice in an engaging way. A valuable resource for any student of marketing.'

Caroline Miller, Keele University

 

'In this European edition of Kotler and Armstrong's text, the authors have provided a great book that introduces students to the fascinating yet challenging world of marketing. The book is interspersed with interesting short case studies that significantly increase its relevance for European students and scholars alike.'

Jaya S Akunuri, University of East London

 

'Marketing provides a sound basis upon which students can build a good understanding of marketing within a European context. A comprehensive update that will enable students to benefit from the authors' expertise.'

Peter Williams, Leeds Metropolitan University

 

'The book's strength lies in the many international practical examples and real-world cases. Special attention to customer relationships, the creation of value and brand equity reflects well today's marketing requirements. A focus on the ever-increasing importance of new technologies makes this book invaluable for business schools – in the UK and abroad.'

Ton Borchert, Hogeschool Utrecht University of Applied Sciences, The Netherlands

 

Ross Brennan is Reader in Marketing at Middlesex University Business School. Michael Harker is Lecturer in Marketing at University of Strathclyde Business School.