Behind every successful training effort is a well-thought-out design. This guidebook introduces a process to turn a set of perceived needs and objectives into a programme that delivers powerful training results. It also shows how to approach training challenges systematically and successfully.

About the Author

JOE B. WILSON, a VP of Richard Chang Associates, Inc., is a training consultant and instructional media producer with more than 20 years of international experience. He has a broad background in the development of video, print, and computer–based instructional programs––from needs analysis through design, production, implementation, and evaluation. His experience in project management, development, and delivery of training programs spans a wide range––from highly technical systems projects, to management/sales development, to Total Quality implementations.

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