Managing cultural differences (Building blocks of human potential series)

Make no mistakes. Here is the original, best-selling guide to developing cross-cultural skills now revised for the new millennium. Adopted by more than 200 universities worldwide and praised as a "bible of multiculturalism" (New York Times News Service), it has been the premier source of information on the dynamics of culture and business since 1979.

While retaining the wisdom of the past versions, it adds leading-edge insights on the work culture and globalization in the Information Age. A new chapter addresses issues relating to women in global business.

Easy-to-read case histories, illustrations, exhibits, and country profiles supply guidelines to improve leadership skills for dealing with globalization, communications, negotiations and strategic alliances, cultural changes, cultural synergy, and diversity in the workplace. Professors and trainers will benefit from the reorganized companion Instructor's Guide

"Remarkable new edition. Most useful to all universities in Europe. This book remains a must for each one of our students in cross-cultural management."

- Professor Dominque Xardel
ESSEC Graduate School of Business
Paris
"Harris, Moran, and Moran have constructed an extremely valuable network of resources for the multicultural manager. They provide new pathways
to competence on a global scale grounded in empirical research and illustrated by fascinating stories and examples throughout. They guide readers towards an accurate awareness of their own cultural identity relative to others, meaningful knowledge about the facts and information necessary to comprehend each cultural context, and appropriate skills to take action and make decisions that will benefit all parties. The authors have more than succeeded in their goal to "understand our differences, celebrate our diversity, and create partnerships of long-term mutual benefit.""
--Paul B. Pedersen, Professor Emeritus, Syracuse University, Visiting
Professor Univ of Hawaii, Dept of Psychology

"This is an excellent book that expertly covers the most important essentials for effective cross-cultural communications and global enterprise. I highly recommend it for anyone who works and travels anywhere in the world."
-- Harry Owens, Jr., MD, MIM, Consultant, International Health and Medical Management, Bend, Oregon, USA

"An outstanding book and mandatory reading for all leaders of teams acting in the global arena. It sharpens sensitivities for cultural differences, dismantles prejudices and helps to avoid common mistakes which can negatively impact business relationships."
- Dr. Thomas Maertins, Head Development Basel, Novartis Animal Health Inc., Switzerland

""Managing Cultural Differences" provides the best in-depth and practical insight for interacting with other cultures that are searching to engage with you."
- Thaddeus J. Crawford, Vice President, Business Development, Direct Alliance Corporation

"If you work with cross-cultural teams in a global context, this expertly written book will become an essential travel companion. It provides insights into cultural differences, helps you become more culturally self-aware, and provides a framework for negotiating the cultural landscapes in which your business and social transactions are conducted."
- Dr. Benjamin J. Broome, Professor, Intercultural Communication, Arizona State University

"When I read this book again, I realized how important it is as a leader and a "citizen of the world" to understand the impact of culture on our lives and global events. In my work as a leader, I experience the need for employees to be culturally literate and skilled in order to perform effectively.
No matter how many times I've read or referred to this book, it feels like I'm reading it for the first time again. I believe this is because I continue to have new cultural experiences either through work, travel, or political events which bring added richness to the concepts presented. As you become more aware of culture, you realize its impact on our lives and world events."
-- Kim Lipshutz, HR Director, Crop Genetics Research, DuPont Agriculture and Nutrition

"This 6th edition of the MCD textbook contains a rich combination of scholarly insights from the literature on the management of cultural differences with extensive examples from contemporary business practice. Instructors who have used previous editions will be delighted with the new materials that bring the text up to date, while those who adopt it for the first time will soon realize why the book has been so useful for the past 24 years."
-- Joseph D'Cruz, Murray B. Koffler Chair in Pharmacy Management, Rotman School of Management and Leslie Dan Faculty of Pharmacy, University of Toronto