- Hardcover
- Used
Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore
AbeBooks seller since July 6, 2010
Condition: Used - Good
£ 3.10
Quantity: 1 available
Add to basketSeller Inventory # 0814405827-3-26340782
- Title
- Managing Workplace Negativity
- Author
- Topchik, Gary S.
- Publisher
- AMACOM
- Publication year
- 2001
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0814405827
- ISBN 13
- 9780814405826
- Item weight
- 11 ounces
- Dimensions
- 6x1x9
"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.
The diagnosis: workplace negativity.
The cure: Managing Workplace Negativity.
Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work.
Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers:
* Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger""
* Confront their own negativity
* Recognize negativity ""trigger points""
* Overcome entrenched, ongoing negativity
* Deal with group or company-wide negativity problems
* Create a positive environment that enhances morale and productivity."
"Synopsis" may belong to another edition of this title.
About the Author
Gary S. Topchik (Los Angeles, CA) is the managing partner of SilverStar Enterprises Inc., a consulting firm specializing in management development, organizational change, team building, and executive coaching.
"About the title" may belong to another edition of this title.
Your Online Bookstore
Houston, TX, U.S.A.
AbeBooks seller since July 6, 2010
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Booktrolls LLC
9600 Bamboo Rd, None
Houston, TX U.S.A. 77041
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