Managing for Quality and Performance Excellence
Language: English
Published by Cengage Learning, Inc, 2019
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
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Add to basketItem description from seller
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it's time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.
Seller Inventory # 00107014142
- Title
- Managing for Quality and Performance Excellence
- Author
- James Evans
- Publisher
- Cengage Learning, Inc
- Publication year
- 2019
- Condition
- Fair
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0357442032
- ISBN 13
- 9780357442036
"Synopsis" may belong to another edition of this title.
About the Author
William M. Lindsay is Professor Emeritus of Management at Northern Kentucky University. In addition to co-authoring eight editions of MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE (including predecessors), he is the co-author of TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. He served as an examiner for the Malcolm Baldrige National Quality Award for four years, as a judge for the Kentucky Quality Award for five years and as a judge for the Seasongood Innovation Awards for the city of Cincinnati for three years. He is a senior member and past president of the Cincinnati Chapter of the Institute of Industrial Engineers, past president of the Cincinnati Chapter of the Association for Quality and Participation and a member of the American Society for Quality, in addition to membership with several other professional organizations. Dr. Lindsay continues to teach MBA courses in quality management and project management. He serves as a board member of CLASP, a local nonprofit after-school program for elementary-age children, and is an active volunteer at his church. He earned a B.S.I.E. from the Georgia Institute of Technology, an M.S. in engineering from the University of Cincinnati and an M.B.A. and Ph.D. from Georgia State University.
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
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