Managing for Quality and Performance Excellence
James R. Evans; William M. Lindsay
ISBN 10: 0324783205 ISBN 13: 9780324783209
Published by South-Western Cengage Learning, 2010
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About this Item
Description:
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0324783205I3N00
Synopsis:
The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.
Review: "Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "
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Bibliographic Details
Title: Managing for Quality and Performance ...
Publisher: South-Western Cengage Learning
Publication Date: 2010
Binding: Hardcover
Condition: Good
Dust Jacket Condition: No Jacket